Know Where You Are Going

“You have to be careful if you don’t know where you are going, because you might not get there.”—Yogi Berra As always with Yogi, the more you think about his seemingly inane comments the more you realize the depth and wisdom they contain. As an Implementer member of the EOS Worldwide...

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Be Polite: Collect More Revenue

In my last missive, Thoughtful Anger, I ended with a couple of personal stories about the power of politeness. The day after it went live I saw a story about how the city of Syracuse New York has done me one better and used the power of politeness to...

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Thoughtful Anger

“Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way—that is not easy.” Aristotle, The Nichomachean Ethics Everyone seems to be angry much more often and with much stronger intensity...

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Fix Job Misery: Get Your Employees Totally Engaged

Does everyone you know love their job? Do most of them? Do you? Or do you find it hard to climb out of bed when you know you’ll soon be at work? I’ve noticed over the years that quite a few, perhaps a majority, of people really don’t like the work...

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Become A Better Leader: Join A Band

Recently I had the good fortune to come across the work of the British neurobiologist Semir Zeki, author of Inner Vision: An Exploration of Art and the Brain, a seminal book in the field of neuroaesthetics. Why am I so excited about finding Zeki? In his own words, “In our...

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Be Adorable

Someone called me adorable. During a business conversation. I was in Namibia speaking with a local businesswoman. We were discussing NICE, The Namibian Institute of Culinary Excellence, and how it operates. Travel tip: NICE has an excellent and very interesting restaurant operated by the students. I was taken aback of...

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Time For A Clarity Break

It happened! My brain went blank. Four referrals to company founders over a few weeks. Clients calling with emergencies requiring my help…tomorrow. Requests for me to be a good board member and help raise some funds. Lots of scheduled client activities and associated travel. And my mother needing help...

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Save Your Brain

Atrophy in your hippocampus is linked to terrible conditions including Alzheimer’s disease and post-traumatic stress disorder. In addition, a degraded hippocampus hurts your episodic memory and your ability to make cognitive maps and to imagine yourself in the future. In case you’re wondering what’s a hippocampus, it’s a small organ...

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