You might have been following the insider trading scandal involving Raj Rajaratnam, founder of the hedge fund Galleon Group, and Rajat Gupta, former Goldman Sachs director, former McKinsey head, former friend of many powerful people. Ooops, that last seems to still be true. Mr Rajaratnam is currently serving an 11...

Much of modern business is structured with incentives to behave badly. Perhaps financial institutions have the largest incentives to push the envelope of good behavior if not actually break the law, but they are not alone in finding the incentives to cross the line difficult to resist. On the public company...

Due to several recent encounters I've been thinking a lot about customer service...or disservice. Once I started thinking about it, I noticed how many companies tout their customer service and even have people with odd titles such as Customer Service Officer or Chief Customer Officer. Cisco has a Director...

  In this election season I have been aghast at the way truth has been stretched by those hoping to lead us. Or perhaps I should say the way they spout outright lies even in the face of factual evidence showing the falseness of what they say. My father always...

Those of you who watch golf on television have often heard the commentators talk about the pro visualizing the next shot. Sometimes the commentators even draw on the screen what they imagine the pro picturing. Many of you surely play golf yourselves or do other things where part of the training...

Nicholas Berggruen is a billionaire. He also is a very deep and big thinker who founded the Nicholas Berggruen Instititute, a think tank devoted to global governance. It is non-partisan and includes a who's who of academics, elected officials, and others who are thinking about ways to make the...

I know that by the time you read this you will have followed my suggestion in the last post, Take A Break... Since you are now fully recharged and ready to scale new heights, it's time to do that thing you keep putting off: elephant hunting. I've been hearing about and thinking...

...and instead of spending the next minute or two reading my thoughts on business success and thinking about it, enjoy the last few days of August. Enough with deep thoughts until September. Give your brain...and the rest of you...a break. Goof off for a day or two, or five....