Last post was about my recent experience of hearing John Bogle share his wisdom. What I did not share was the exceptional customer service I received while attending his talk at the Four Seasons Hotel Philadelphia, deciding Bogle's talk and Four Seasons customer service were so exceptional they each deserve a seperate...

If you have not had the opportunity to hear John Bogle, Founder of Vanguard Group, share his thoughts on financial matters and life...you need to. This morning 175 of us sat totally focused on his soft voice as he spent 45 minutes in his self deprecating humorous way sharing the rise of the...

In the January 4 issue of the Financial Times there was an article by April Dembosky: Cerebral Circuitry. I found it very compelling while also quite depressing since Dembosky clearly laid out changes I have been noticing in people, especially young people. I've had it sitting on my desk...yes, I...

The news is filled with examples of senior executives and politicians who want a position at the top but are too cowardly to accept the ultimate responsibility that goes with such a position. It is always someone else's fault. They never had any idea what was going on...even if...

Buffet is an unusual man in many ways. One of the ways is that he insists on having people who vehemently disagree with him around to push back...and he is not just fine with, but actually welcomes such disagreement in public. He turns out to be one of the...

Have you ever been in a group and privately believed something while sure the rest of the group believed the opposite? Remember that time at the fancy restaurant you were sure the food was terrible but were unwilling to speak up because no one else did? You assumed they thought the food wonderful...

More and more people seem to have strong opinions...and seem to be unwilling to consider modifying them under any circumstances. In the political arena this has led to gridlock in Washington combined with a splintering of any semblance of a unified country on many issues. The United States is...

Yangjie Gu, Simona Botti, and David Faro have been investigating how to improve satisfaction with the decisions we make. At first I passed this research by, thinking it was only about buying things. But then it occurred to me, if you think about all decisions as buying decisions, perhaps...