First Impressions Set the Stage

My clients and I sat across from each other in stunned silence, gazing in horror at what lay before us. No, it wasn’t a notice that the IRS was coming to visit. But close. It was a timeline document prepared for us by our newly hired, and I must add,...

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Something New on the Menu

After experiencing and writing in a recent blog about Serendipity - a fortunate happenstance, I wound up having what seemed like the opposite, an unfortunate happenstance. This occurred when I forgot to make a reservation at a hard to get into restaurant for a dinner with an out-of-town client...

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Aim For The Heart

As a political junkie, I have continued to follow the presidential primaries with amusement, bemusement, astonishment, and even a bit of admiration. Admiration because in defiance of all the pundits and the perceived wisdom of the political parties and their minions, Donald Trump and Bernie Sanders have captured the hearts...

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Conflict…Blood or Solutions?

There they were. Two managers glaring at each other. Teeth clenched. Hands tightened into fists. Barely breathing. Exchanging noxious words of personal attack. The issue? Whose people were more responsible for a very angry major client threatening to pull all her business due to late delivery and poor performance. I and...

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Serendipity

The six hour flight from Tel Aviv was late so I rushed through Heathrow to catch my connecting flight home to Birchrunville. Facing another nine hours in an airplane, I was happy to have snagged a business class seat. Then I boarded the American Airlines flight and my mood...

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One Thing…Holding Your Company Back

As you probably know, I like to talk. More than that, I like to observe and listen. In the last few weeks my travels for the Wharton Global Consulting Practicum and for my own company, Benari, took me to such far-flung places as board rooms and business schools in...

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Do Nothing

Most people have high regard for Warren Buffett, Chairman of Berkshire Hathaway. For decades he and Vice-Chairman Charlie Munger have been making quite a bit of money for those lucky enough to own a few shares of their enterprise. They’ve been so successful that the annual meeting these low...

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Failure Is An Option

The launch followed intensive product research and development and extensive consumer testing. It was backed by huge marketing and advertising campaigns. Millions of dollars were spent getting the product manufactured and distributed worldwide, just in time for the launch date. Finally, after all this preparation and expense, April 23, 1985...

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