Brainfreeze Thawed

Sometimes when I sit down to write…nothing good happens. Such was the result when I initially sat down to write this missive. Nothing good takes many forms. Sometimes it’s a blank screen that stays blank no matter how long I stare at it. Other times a few words or paragraphs...

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Death By Upgrade

Every time I hear “upgrade” or “update” attached to anything I like…I shudder. All too often it means I will receive poorer service, I will no longer have access to the features I like, and I’ll have to spend time and money to fix problems it’s caused. I saw one...

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Overcoming Overcoming Objections

“Overcome all Objections”. “5 Tips for Slaying Every Objection” “ Overcoming Common Sales Objections: Don’t Take No For An Answer” “How To Overcome 18 Buyer Objections” “Overcoming Sales Objections The Easy Way” And my favorite, “The Secret to Overcoming Objections” (interesting concept that something they’re blabbing about all over...

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Toxic Destruction: A Thriller

He entered the hotel late one evening and found me in the lobby with some team members discussing a project he and I were overseeing. He flew into a rage. Right there in the lobby he launched an extended verbal attack on me about some things I had allowed...

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An Artistic Solution

David Fitzgerald, a long time reader and occasional commenter of this blog, sent me a story. He was sitting in Tampa Airport waiting to board his flight. He observed a fellow traveler, a 2-3-year-old girl, playing nearby in the way restless children tend to play: energetically, loudly, and oblivious to...

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Financial Success…Incidentally

I had an epiphany early this morning! There I was at 5:45, sitting by myself at the Wharton School waiting for everyone to arrive so we could finalize the Global Consulting Practicum projects in time for the upcoming presentations. Clients from around the world would soon arrive expecting exceptional...

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Agnotology

Among other things, I’m a political junkie, a consultant to business leaders and their leadership teams, a regular global business traveler, and an all-around curious person. These roles and this personality trait have led me to also be an agnotologist.   “A what?”, you ask. Read on. Think of knowledge as...

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Anticipating the Biscuit

  Wayne Gretsky, the great hockey player, credited his success to this particular strategy: “I skate to where the puck will be, not where it has been.” The NHL playoffs are now underway and while I mostly ignore the world of sports, ice hockey is one game I understand and enjoy...

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