Reach High…Achieve More

“We make ourselves according to the ideas we have of our possibilities.” V. S. Naipaul In this time of goal and resolution setting, thoughts turn to the subject of the targets organizations set. When I am working with clients I often hear myself asking, with not very subtle disgust: “That’s...

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Perseverating

During a discussion about why an employee was not doing so well, Dan, his boss, told me that the fellow spent too much time perseverating. Laughing at hearing this unusual word, I responded, “Perseverating. It has such a nice ring to it. What does it mean?” Dan proceeded to explain...

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Don’t Let Chaos Kill You: Thoughts for the New Year

Remember the days when, if you paid attention to what was going on in your company, your industry, and the world; if you followed procedures and were decent to your people, you could be a pretty good boss and deliver good results? Remember when you could count on best practices...

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Show Them What They Want

“It’s not the customer’s job to know what they want.”—Steve Jobs I just spent several days in discussions with a small group of the top people in a technology company where I am on the board. The topic: should we launch a completely new service that we believe will have...

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The Three Strike Rule

“One more quarter and I’m sure he’ll manage to meet his goal.” That was the response I received when I asked at the quarter meeting of an organization I was advising, why a problematic salesperson was still employed. I’d asked this question a few times over the preceding months...

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The Language of Success

“Your brain believes what you tell it.”—David Emerald and Donna Zajonc These words popped out at me as I read the weekly TED Works! missive. (David is the author of The Power of TED* (*The Empowerment Dynamic)). It struck me that this is the reason so many are stuck trying to...

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The Power Of The Pen

You’ve probably noticed how almost everyone takes meeting notes on laptops or tablets. Almost everyone, because some people, including me, have noticed that it’s a lousy way to get the most out of the meeting and retain what happened. There is a growing body of research showing that you learn...

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To Win The Race…Stop

Festina lente, or in English, make haste slowly, has been used as a motto often. Among its proponents have been Emperor Augustus and the Medicis. In more recent times we hear people say to go fast, go slow. Good advice, but I think there is more to it. Sometimes people tell...

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