Failed? Share It

Some years ago, after one of my talks, a smiling attendee came up to me and thanked me for my inspirational words. Wanting to capture exactly what I had said that was so inspiring, I smiled back as I asked her why she had this reaction. She said it...

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Thanksgiving 2016

As this missive is published I’m in China. I’m sorry to be missing out on feasting with family and friends, not so sorry to be missing the shopping extravaganza where many feast on others’ spending. Thinking about Thanksgiving, this uniquely American holiday, got me musing about how it’s a celebration...

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Manager…or Leader?

A great leader inspires and motivates people. A great leader leads with a passion and purpose that’s infectious, and that brings everyone together in working towards common goals and achieving a common vision. A great leader brings out the best in people, all people, no matter their background, experience,...

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Simple Things

This is a story about a successful consultant I know. He works with wonderful clients on interesting projects. He gets to travel around the United States and internationally, visiting well-trod as well as unusual, exotic, and remote locales. He’s always meeting amazing people, solving important problems, and engaging in...

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Too Much Strategic Planning…Not Enough Strategic Thinking

Helpful Note: Some receiving this on mobile device email shared you can’t open them by clicking on "..." The title is the link! Now, this week’s missive: Over the last month two CEOs asked me for help developing strategic plans. After participating in long meetings with each of them during which...

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The Wisdom of Unhappy Customers

The business owner sitting across from me was so angry he was shaking as he shared his story. It seems that another customer had sent him an email ending their relationship. I asked what he meant by ‘another’. His voice rose and the shaking intensified as he went on about...

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Forget About It

Ever lose something and go crazy trying to find it, only to discover it was right in front of you all along? A few days ago I attended back-to-back events. The first was a late afternoon party celebrating the 10th anniversary of a client, Printfresh Studio. Most of the women...

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Don’t Fool Yourself

  “The first principle is that you must not fool yourself and you are the easiest person to fool”—Richard Feynman. Like many people, I spend part of my morning perusing select articles from a variety of online sources: the Financial Times, the New York Times, The Economist, a variety of blogs....

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